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AutoText – the unsung hero of my BlackBerry

I can still remember the first two words I added to my AutoText list on my first BlackBerry, and why I did it.  I remember continually typing the same two words fairly often, whether I was composing an email or text message.  The two words were “the” and “for”.  These three-letter words were not difficult to type, but there [...]

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Delete your Blackberry ID

Many App World users have asked the question “Can I delete my BlackBerry ID?”  Invariably, the answer is “no”.  A few reasons come to mind as to why someone would want to delete their BlackBerry ID.  It could be that the user changed email accounts and doesn’t want to remember two sets of credentials.  So they want a BlackBerry ID [...]

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How and When to Contact RIM for BlackBerry Help

Some BlackBerry users feel there should be a customer service phone number for BlackBerry (or rather Research in Motion (RIM), the company that makes BlackBerry).  Of course we’d all love that.  But there isn’t.  And I’m going to try to explain why. I like to compare buying a BlackBerry to buying a car.  And if [...]

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Wireless vs. Wi-Fi – What’s the Difference?

In the last few years, as I have provided support to BlackBerry users, I’ve seen a common thread of confusion about the terms “Wi-Fi” and “Wireless”. The term “Wi-Fi” actually has no real meaning. It’s a made up word meant to sound like “Hi-Fi” ; a word used to describe high quality stereo equipment (High [...]

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How to Set Up Google’s New Two-Step Login with your BlackBerry

About a month ago, my personal Gmail password was cracked and somebody tried to send out spam messages to anybody in my contact list, which integrates with my BlackBerry so it had almost everybody I know in it.  Among the list of people that it tried to email were my friends, dentist, grandmother, and my [...]

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Get OS 5 Ringtones for OS 6

The first order of business when I got my Torch 9800, well, one of the first, was to get my ringtones just right.  I used the ”Device Transfer” wizard in Blackberry Desktop Manager 5 (at the time) so I was confident my ringtones would be fine.  So it was just going to be a cursory check.  I [...]

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Setup Personal Email on your BlackBerry

To set up a personal email account on your BlackBerry you need a BIS account. What is BIS?  BIS stands for Blackberry Internet Service. When you create a BIS account for yourself, you are simply identifying yourself on the BlackBerry mobile network as a BlackBerry User with a data plan.  Once you create a BIS [...]

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Use your BlackBerry as a Tethered Modem (updated)

I began writing this article after I saw an app for sale that would help you tether your BlackBerry so that you could use the device as a modem to connect to the Internet.  They application in question charges $49. I was a bit peeved that someone was selling an application for something that you can set up for free. You don’t need [...]

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BlackBerry 101: The BlackBerry ID (updated)

Ever since BlackBerry App World 2.0 came out, you need a “BlackBerry ID” in order to download apps.  To explain what a BlackBerry ID is, it’s almost easier to explain what it ISN’T’. The “BlackBerry ID” is a separate and unique ID that is NOT the email address and password that you already use on [...]

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BlackBerry 101: Owning a BlackBerry

Some people buy a BlackBerry without ever knowing how the device really works, or what they need to know about owning one. In this article, I will attempt to provide an overview of the most important information. It is hard to know exactly what to include or omit when composing an “Overview” article. So please [...]

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